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FAQ
Pricing, Timelines, Vendors, and more
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Can we do a cash bar/bring our own alcohol?Yes! You can opt for a cash bar. You must provide all alcohol, ingredients, and garnishes -- but we provide the bartenders, tools and glasses. There is an option to have our bartenders create a custom drinks list for an additional fee. Please speak to your Day-of Coordinator or our Venue Manager if you'd like to opt for a cash bar.
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Can guests attend after meal service?Yes, but we charge for all guests regardless of whether they take part in the meal. The pricing of our all-inclusive packages and services are per-person and not based only on food and beverage consumption.
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What should we know about catering at our wedding?At Ivy Manor, we provide high-quality event catering. Our menus have been developed by ------------ We take food satisfaction very seriously and aim for A+ service. All our vendors provide a buffet option, and most also offer plated options. You'll have the option to review an extensive menu and make selections based on your tastes and desired package level. All our menus include gluten-free, vegetarian, and vegan options. When you confirm your guest count 14 days before your wedding, we'll ask you for details about food allergies and restrictions. For health and safety reasons, guests are not allowed to take home leftovers.
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What is the guest capacity?At Ivy Manor, we can accommodate up to 300 guests, and in our premium packages we offer valet services to assist with parking. With our elopement package, the maximum guest count is 30 people, including the bride and groom.
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Are dogs allowed?Answer
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What AV equipment is required?At Ivy Manor, we have superb acoustics and speaker systems. For speeches and photo slideshows, we provide a microphone and a projection screen. You can also bring in your own or rent additional AV equipment. Your DJ will usually have extra Audio/Visual equipment and you can work directly with them if needed.
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What's the timeline on our actual wedding day?The wedding party is free to arrive and use the bridal and groom suites as early as 1 pm. The actual ceremony time will be at 430 or 5 depending on the season. Everyone must be out by ten p.m., but an additional hour can be purchased. The wedding party can stay at our onsite accommodations for an additional fee. With a premium package, you'll be introduced to your Day-Of Coordinator when you first arrive, who will be familiar with your event plans and can make sure everything is flawless. They will help run your rehearsal, set out favors, coordinate your wedding party, check in with vendors, and make sure your ceremony goes smoothly. After the ceremony, they will hand things over to your Banquet Captain. Your Banquet Captain is your go-to person for everything from food, to drinks, to entertainment. Expect your Banquet Captain to run your reception from the moment your guests arrive until you depart your event. Together, your Coordinator and Banquet Captain will make sure you have everything you need and that your guests are enjoying themselves. With elopement and DIY packages, our Venue Manager will be on site to make sure the venue is working as it should, but does not help with set up or clean up.
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Can we change our guest count?Yes. Life happens, and it is typical to see a 20% to 30% decline rate after sending out invitations. Ten days preceding your event, it is imperative to finalize your guest count, as this figure will serve as the basis for our event and kitchen teams in their preparations. The 10-day window allows you the assurance of a more accurate headcount. It's important to bear in mind that payments, once processed, cannot be modified or refunded.
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Is security required?Yes. We require and provide security services for everyone's safety. The only exception to this is for weddings with 20 people or less,
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What should we expect on a venue tour?Kindly arrange your tour by contacting us at 435-256-5925 or by emailing Ivymanortemecula.com. Our Venue Manager will set up an appointment for you and will follow up by sending you directions, confirming your appointment time, and giving you key venue facts like guest capacity. During this roughly 45 minute tour, we can answer your questions and go over the event flow; we'll also be able to show you how you can personalize your wedding. Expect to see the groom and bridal suite, ballroom, and both indoor and outdoor ceremony sites.Highlights of the tour include visits to the groom and bridal suites, the ballroom, and both indoor and outdoor ceremony sites. You will also engage in discussions about which Ivy Manor package aligns closely with your preferences. Following this, the exciting part begins: you have the flexibility to tailor any package to craft a celebration uniquely yours. By the conclusion of your tour, anticipate receiving a printed proposal providing comprehensive details on the actual costs for your entire wedding experience.
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Can we use outside vendors?You can bring in your own vendors for most elements of your wedding. The only exception to this is with our all inclusive packages we do not allow outside catering. With a DIY or elopement style wedding we can usually work with you if you prefer an outside caterer. When you select an Ivy Manor preferred vendor, it's included in your all-inclusive package price. And, they're our preferred vendor for a reason - you can expect great quality, professionalism, and a seamless experience since they're familiar with the venue and staff.
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What happens between booking and our event?At time of booking, sign contract. 25% of funds are due. Receive wedding binder with x, y and z. We typically have X amount of planning meetings. Six months before, 25% of funds are due. 4 months before event, we have an in-depth meeting to run through your event details and vision. We’re talking down to the napkin fold! This meeting will make sure you're on track and discover where you need support. Six weeks before your event, we'll have a phone call to cover anything undecided at the previous meeting and any changes or questions. Depending on the couple and wedding package, this might take 30-45 minutes and it's designed to make sure your day-of coordinator and banquet captain understand your event plans from top to bottom. 14 days before the event, we'll hold a final formal meeting to lock down all of the details. This is when you'll provide the final guest count, floorplan, and payment, confirm if you need any 'enhancements,' and let us know the details of any outside vendors supporting your wedding. We're available x days a week to support your needs via email, phone, chat, or text.
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Do you require wedding day insurance????
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How do I reserve my wedding date?Event dates are secured on a first-come, first-served basis. To confirm and reserve your chosen date, we require a signed contract and a down payment, both of which can be conveniently processed electronically. Once these steps are completed, your selected date becomes officially reserved and secured for your event!
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What is the cancellation/refund policy?We're sorry to hear you have to cancel! We offer a refund of your down payment for up to 24 hours after booking. After that, the down payment and all subsequent payments are non-refundable and non-transferable to ensure our staff is properly compensated for their labor.
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How much will my wedding cost?The total price will be a simple combination of venue rental + per head cost + service fee. Your wedding will be uniquely tailored to your preferences and hinges on several factors: The selected day of the week for your wedding The chosen month for your celebration The number of guests attending, as more guests entail additional costs for food and beverages The specific wedding package you opt for and any customizations you wish to include At Ivy Manor, we understand that each couple's priorities are distinct, and our wedding prices reflect this individuality. While The Knot recently reported an average US wedding cost of approximately $30,000, encompassing attire, transportation, venue and furniture rentals, planners, officiants, food, beverages, and more, we have several more budget friendly options including our elopement package or DIY package. Our wedding packages range from $6,000 to $60,000, providing flexibility based on your preferences. To offer transparency, we provide a complimentary custom quote during your venue tour, ensuring you are informed about all costs upfront. Our commitment is to provide you with an out-the-door price, and we vow not to conceal any additional fees.
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What payment methods do you accept?Answer
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How do you calculate vendor quotes and services fees?Catering quotes are made up of several components: 1) the cost of the food (and drinks) 2) the cost of the staff (chefs, captains, servers, bartenders) 3) taxes and fees. The "service charge" is categorized within the fourth component, namely taxes and fees. Generally calculated as a percentage of the total catering bill, and it’s basically meant to cover the overhead and costs of doing business for the caterer. At Ivy Manor, the service charge is %22.
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What is your damage deposit?Our refundable damage deposit is $xxxx and is due xxxxx days before the wedding.
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What is the payment schedule?25% of your total is due when you book 25% is due 180 days before your event 50% is due fourteen days before your event Don't worry, we'll send you reminders!
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Is there a guest minimum or a food and beverage minimum?answer
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